Last updated: 2024/5/9

Thank you for visiting our online store! We highly value your privacy and are dedicated to ensuring that your privacy rights are fully respected and protected. By accessing our website, you entrust us with your personal information, which establishes a special bond of trust between us. We hold this trust in high regard and pledge to handle your personal information with utmost care.

We earnestly encourage you to thoroughly review this privacy policy before using our website and services. Your continued access or usage indicates your acceptance and agreement to abide by this privacy policy.

Scope of Privacy Policy

This Privacy Policy applies to the personal information you provide to us when accessing our website and using our services. We collect personal information you provide on this website as well as any other information collected during the provision of our services. Please note that this Privacy Policy does not apply to any information you provide through third-party websites or services, even if you access our website through these third-party websites or services.

Information Collection and Timing in Privacy Policy

Information Collection：

• Personal Identity Information: We collect your name, mailing address, email address, phone number, etc., when you purchase products or contact us, to process orders and communicate with you.
• Transaction Information: Detailed information related to your purchases, including product details and payment information, is collected for order processing, customer service, and refund handling.
• Device and Browser Information: Information such as device type, operating system, IP address, browser type and version, and access time is automatically collected when you visit our website to enhance website performance and user experience.
• Website Usage Data: We gather data through cookies or similar technologies, including browsing behavior and preferences, for website traffic analysis and personalized content delivery.
• Geolocation Data: We may collect approximate location information based on your IP address or other location technologies for personalized services or market analysis.
• User Behavior Data: Analysis of your behavior on the website, such as page views, link clicks, and time spent, helps us understand user preferences, improve website content and layout, and optimize marketing strategies.
• Social Media Information: If you choose to log in or connect with our website through social media accounts, we may collect your public information on social media platforms to provide personalized services or interact with you.
• User-Generated Content: Your participation in interactive features on the website, such as comments, reviews, or feedback submission, may result in the collection of the content you provide for communication or product and service enhancement.
• Preference and Interest Data: We collect your interests, preferences, and hobbies to offer personalized product or service recommendations and provide a more relevant and targeted user experience.
• Information from Public Sources: Information obtained from public sources, like social media platforms or industry databases, is used for identity verification, user experience enhancement, or market analysis purposes.

Collection Timing:

• Device and browser information, as well as website usage data, are automatically collected when you visit our website.
• Personal identity and transaction information may be required when you place an order or contact us.

Purpose of Information Usage in Privacy Policy

• Order processing and product delivery.
• Sending order confirmations, shipping notifications, and transaction updates to you.
• Handling refunds and after-sales services.
• Analyzing website traffic and improving website functionality and content.
• Preventing fraud and ensuring transaction security.

Methods of Information Collection in Privacy Policy

• User-provided information: Personal information provided during registration, purchase, surveys, or contact.
• Automatically collected information: Information automatically gathered when accessing the website, such as IP addresses and browser types.
• Cookies and similar technologies: Used for personalized services and analysis.
• Third-party sources: Information from social media, partners, etc.
• Mobile applications: Device and usage data for optimizing experiences.
• Customer feedback and surveys: Used for improving products and services.
• Information from public sources: Used for identity verification and analysis.

Utilization of Collected Information

• Personalized services: We utilize the collected information to provide you with a personalized shopping experience, including customized product recommendations and personalized services.
• Order processing: We use the information provided by you to process orders and deliver products, ensuring a smooth purchase experience.
• Customer support: Based on the information you provide, we offer customer support services to answer questions and resolve issues, ensuring your satisfaction with the shopping experience.
• Notifications and communication: We use your contact information to send you important notifications such as order confirmations and transaction updates, maintaining smooth communication with you.
• Marketing purposes: With your consent, we may use your information to send you promotional messages and special offers, enhancing your shopping experience.
• Service improvement: We analyze the collected information to understand customer needs and behavioral trends, optimizing our products and services accordingly.
• Market research and analysis: We may conduct market research and analysis using the collected information to better understand customer needs and market trends, adjusting our business strategies accordingly.
• Security purposes: We use your information to ensure the security of our website and systems, preventing fraud, abuse, and other illegal activities.
• Compliance: We use your information to comply with applicable laws, regulations, and court orders, ensuring the compliance of our business operations.
• Partner relationships: We may share your information with partners, but only with your consent and when the services provided by partners are relevant to our business.
• Personalized recommendations: Based on your purchase history and preferences, we offer personalized product recommendations and customized services to meet your individual needs.
• User surveys and feedback: We utilize your information to conduct user surveys and collect feedback, understanding customer satisfaction with our products and services and making improvements accordingly.
• Events and promotions: We organize and manage various events and promotional activities, including sweepstakes and coupons, to provide more shopping and interactive experiences.
• Data analysis and reporting: We analyze the collected information to generate reports and insights for internal decision-making and business operations.
• Social media interaction: We use your information to interact with you on social media, such as responding to comments and providing customer support, to maintain communication and connection with customers.

Explanation of Cookies

• For the purpose of enhancing user experience and providing better services, our website may utilize Cookie technology. Cookies are small text files stored on a user's computer, designed to identify the user's browser and remember preferences and activities. By using Cookies, we can offer personalized user experiences and gather information about user visits and interactions to improve our website and services.
• Cookies may include session Cookies and persistent Cookies. Session Cookies are automatically deleted when the user closes the browser, while persistent Cookies remain stored on the user's computer until they expire or are manually deleted by the user.Users can manage or reject Cookies through browser settings. However, please note that rejecting Cookies may affect certain functions and services of the website. By continuing to use our website, you consent to our use of Cookies.If you have any questions or concerns regarding our use of Cookies, feel free to contact us.

Security Measures for Customer Information Protection

• Security measures: We implement various security measures, including technological, physical, and managerial measures, to ensure the security and confidentiality of customer information.
• Confidentiality principle: We adhere to the principle of confidentiality, accessing and using customer information only when necessary, and strictly controlling access permissions.
• Privacy awareness: We enhance employee awareness and understanding of privacy protection through staff training and educational activities, ensuring they handle and protect customer information correctly.
• Compliance: We comply with applicable laws, regulations, and industry standards, continuously reviewing and updating our privacy policies and data processing practices to ensure compliance with the latest legal requirements.
• Transparency and communication: We maintain transparency and communication with customers, explaining our privacy policies and data processing practices to them to ensure they understand how we handle and protect their information.
• Collaboration only with third-party service providers that we believe can fully protect all computer hardware security.

Circumstances of Information Sharing

• Legal requirements: When required by law, regulations, or judicial procedures, we may have to disclose customer information.
• Protecting our interests: To protect our legitimate rights, property, or safety when threatened, we may disclose customer information.
• Compliance requirements: During compliance investigations or audits, we may need to provide customer information.
• Business transactions: During business mergers, acquisitions, reorganizations, or sales with other companies, we may transfer customer information as assets.
• Authorized consent: With your explicit authorization, we may share your information with third parties.
• Security measures: To ensure the security of the website and systems, we may share customer information with third-party service providers.

Privacy Policy Options for Customers

• Access and Correction: You can access your personal information at any time and request corrections or updates.
• Opt-Out Choices: You can choose not to receive our marketing materials or unsubscribe from our mailing lists. An option to unsubscribe is provided at the bottom of each marketing email.
• Cookie Control: You can manage or refuse cookies through browser settings. However, refusing cookies may affect the functionality of certain website features.
• Refusal to Share: You can choose not to share your personal information with third parties unless you explicitly consent.
• Information Deletion: You can request the deletion of your personal information, but please note that this may result in the inability to continue using certain services we provide.

Third-Party Service Disclaimer

When it comes to third-party services, we cannot assume responsibility for how they handle customer information. While we carefully select reliable third-party service providers and establish confidentiality agreements to safeguard customer data, we cannot oversee the actions of third parties. Therefore, we advise customers to exercise caution when utilizing our services and thoroughly review the privacy policies of third parties. Customers should be aware that third-party services may have their own data collection and processing procedures beyond our control. Hence, we recommend a thorough review of their privacy policies and an understanding of their data handling practices before disclosing personal information to third parties.

Protection of Minors' Privacy

We place great emphasis on protecting the privacy of minors. Our services are not directed towards minors, and we do not intentionally collect personal information from minors. If we unintentionally collect personal information from minors, we will take reasonable measures to promptly delete such information. If you discover that your minor child has provided personal information to us, please contact us immediately, and we will promptly delete this information. We advise parents or guardians to supervise minors' internet usage to safeguard their personal information security.

Recent Revisions and Updates

This privacy policy's "Last Updated" date indicates the latest revision. Changes to the policy will be effective immediately upon posting. By using our online services after these changes, you accept the updated privacy policy.

Contact Us for Privacy Policy Inquiries

We strictly adhere to the laws and regulations of the United States to ensure that your privacy and personal information are protected to the fullest extent possible. This Privacy Policy complies with the U.S. Privacy Act (e.g., the California Consumer Privacy Act (CCPA)) and other applicable federal and state laws.

If you have any questions or concerns about our privacy policy, or if you need more information, please feel free to contact us via email: support@simpleprojectus.com

Our customer service team will be dedicated to assisting you and will respond to your inquiries as soon as possible. Your opinions and feedback are highly valuable to us, helping us continuously improve our privacy policy and services.